Frequently asked questions
Prompt integrated provides easy-to-use cloud- based invoicing, time tracking,
project management, proposals and payroll solutions to businesses and freelancers in a timely manner.
Invoicing
Yes, just like throughout the signup process you will be able to upgrade and downgrade your subscription level as well as change your payment frequency at any time and how many times you like.
Nope — to use prompt.invoiving for free a credit card won’t be required. However If you ever decide to upgrade your account to one of our subscription plans, you can add your billing details easily through your account dashboard. We employ a variety of payment options together with our partners to make sure this part of the subscription process is as smooth as possible.
Your data is secure with us and we’ve made it our top priority. Our company employs industry-leading setup which enables us to sync your private invoicing data to the cloud via encrypted server systems. Prompt invoicing makes invoicing ridiculously easy-you will be amazed.Create an unlimited number of PDF invoices and share it with your customers on the go.
Sign up for a Prompt invoicing account and send your first invoice right away—it only takes a few minutes! You can also set up recurring payments, auto-reminders, and deposit requests to make sure you always get paid on time.
With Prompt web-based invoicing software, you can create and send invoices for your business in just a few clicks from your computer. All you need is an Internet connection and a browser!
A common issue when invoicing in Microsoft Word, Excel, or other DIY solutions is making calculation errors. Prompt invoicing’s invoicing software for businesses removes the worry of making these errors because calculations are done for you, including the taxes
Electronic invoices are created with online invoicing software or other cloud-based services, which makes it easy to automate the invoicing process. Electronic invoices also provide small business owners with professional-looking digital invoices that their customers can pay easily online through a system like Prompt invoicing’s web based solution.
On the other hand, paper-based invoicing is a manual process requiring extra time for things like invoice tracking and following up on overdue invoices, which can keep you away from the best parts of running your small business.
Manually creating invoices in Microsoft Word or Excel can be time-consuming and difficult to manage. Digital invoicing empowers your small business by automating invoice processing and saving time by tracking key invoice data like upcoming and outstanding invoices. You can also manage late payments more efficiently through e-invoicing by setting up payment reminders to send to your customers before an invoice due date.
Absolutely! Whether you’re a freelance writer, a freelance editor, a freelance front-end developer, or even a freelance balloon maker (no articles on that yet, sorry), you can use invoicing software to send professional looking invoices to your clients and get paid faster.
The rate that you charge for your freelancing services can vary, so it’s important to get a grasp of market trends before sending your clients an invoice or quoting a price. Freelance rates can differ depending on experience level and industry. For example, the rate a freelance web developer charges may be different than that of a freelance graphic designer, because each freelancer specializes in a different area.
Prompt.invoicing is a web-based application and therefore you’ll be able to keep track of your invoicing needs on any device with an internet connection or a mobile network — whether you’re at home, in the office or on the go.
We are there to help you.
If you ever have any questions or concerns, need technical support or help getting started, you can send an e-mail to post@promptinvoicing.com. Our support team will be available to help you within a short time.
You can see and edit all your membership details in your account.
You can see and edit all your membership details in your account.
You can contact us on our contact page.
Prompt invoicing is web-based, so you just need an Internet connection and browser to manage the platform. No installation is necessary for our online software!
Payroll
Prompt Payroll software is a full-service payroll software system. Process payroll and view payroll reports. Plus, transactions for every pay run will be automatically created so your reports and revenue stay accurate and organized.
In general, an employee:
- Works at a specific time and place set by you, the employer
- Generally works for just one company
- May receive training
- Uses your tools or other work-related resource
- Does work that is an integral part of your business
- Is subject to a large degree of control by you
- Is generally paid a salary or hourly wage
In general, a contractor:
- Can work whenever and sometimes wherever they’d like
- Can work for multiple companies
- Usually trains on their own
- Uses their own tools and resources
- Controls their own method of work
- Is often (but not always) paid by the project or on a flat-fee basis
And as a result, there are different tax implications for each type of worker, so categorizing them properly is important. Currently, with Prompt Payroll, only employees can be paid. If you are looking for a solution to pay your contractors, talk to a specialist today about our Payroll Integrations.
Prompt payroll is designed for both small business owners just starting out and small and medium-sized businesses that are continuing to grow. You can keep your team on track with easy-to-use timesheets, expense tracking, and payroll. Add employee information with free Team Member Profiles or invite your Team Members with varying permissions as one of 5 user roles: Admin, Employee, Contractor, or Accountant. You can customize these roles further with Client Access and Project Manager settings.
Prompt Payroll is designed to ensure that your taxes are accurately calculated and reported to the correct government agencies every time you run payroll. By leveraging the inputted data in the configuration settings, the system automates the complex process of tax calculations, ensuring compliance with ever-changing tax laws and regulations. This means you can trust Prompt Payroll to handle deductions, contributions, and filings seamlessly, reducing the risk of errors and saving you time. Whether you’re managing payroll for a small business or a large enterprise, Prompt Payroll’s robust features provide peace of mind and efficiency, allowing you to focus on what matters most—growing your business.
Prompt Invoicing’s full-service payroll software streamlines the payroll process by integrating with third-party fintech solutions like Stripe and Paystack, ensuring seamless and efficient payouts. These integrations allow businesses to automate salary disbursements, reducing the potential for errors and saving valuable time. By leveraging the robust capabilities of Stripe and Paystack, Prompt Invoicing not only enhances the accuracy and speed of payroll processing but also provides a secure and reliable payment experience for employees. This comprehensive approach to payroll management simplifies administrative tasks and supports financial transparency, making it an ideal solution for businesses of all sizes.
Payments
Simple. With online payments, you can start accepting credit card payments online with zero set up required.
Just like in-person purchases, online payments allow your client to conveniently pay invoices using their credit card. The payment is processed for a small fee and then deposited into your bank account. The entire process should take about 2 business days.
Nope — to use prompt.invoiving for free a credit card won’t be required. However If you ever decide to upgrade your account to one of our subscription plans, you can add your billing details easily through your account dashboard. We employ a variety of payment options together with our partners to make sure this part of the subscription process is as smooth as possible.
Indeed it can. Simply create a Recurring Profile in your account and let Prompt invoicing remember to send out invoices on your behalf.
Prompt integrated employs industry-best online payment security practices through PCI (Payment Card Industry) compliance. This is the security standard for organizations that handle credit card transactions. The PCI Standard is mandated by credit card companies and administered by the Payment Card Industry Security Standards Council. Prompt invoicing Payments powered by Stripe employs strict PCI compliance.
Time tracking
Just log into your account on your computer and click “Time Tracking.” From there you can either log hours you’ve already worked.
Yup. With Prompt integrated both you and your team can collaborate on and track time towards the same projects and clients.
Most definitely. Each team member can track their time for specific projects and clients that you can view at the drop of a hat to keep a close eye on project progress.
All the hours you or your team log can be automatically pulled onto an invoice and billed directly to your client, to help get you paid
Task management
In seconds, new tasks can be created and assigned to one or more employees. Employees will be notified when a task is assigned to them. They will have all of the information they need at their fingertips, including the start and due date. The employee will get a notification when the task start date is approaching and you will be notified every step of the way.
Yes, you can grant permission to specific people by invitation.
Besides just listing the tasks, Prompt integrated shows both the user and their manager the exact tasks that need to be completed. We also developed a smart set of push notifications to ensure nothing falls between the cracks.
Yes, it’s free not matter what plan you sign up for.
Online form builder
Using Prompt integrated’s forms software makes data collection exponentially easier than a traditional pen and paper method. Digital forms can include checklists, reports, requests, and more. A forms software keeps all these documents in one digital location eliminating time-wasting filing and the physical space those forms would otherwise take up. In addition, a good forms app, such as Prompt invoicing, will back up all digital forms, guarding you against data loss.
Prompt integrated’s digital forms software helps you;
- Automate information gathering
- Keep digital records of acquired information
Project management
Projects are a great way to collaborate with Clients and your Team Members inside your FreshBooks account. It’s also helpful for communicating with your Clients beyond Invoices. You can review all time tracked from you and your Team Members and see all Invoices and Expenses associated with a specific Project.
You can use Projects in Prompt invoicing to manage your work with a team or on your own; it’s totally your choice.
Project Profitability allows you to track your Projects’ performance to see how profitable they are. Project Profitability also helps you better manage team members and see how time and expenses are being tracked to help you make better business decisions.
Yep. With Projects, you can easily upload and share files with your team members and your clients.
Absolutely. You can easily add a due date to your projects to ensure that your entire team stays on track and hits their target.
Expense management
Say goodbye to faded receipts scattered around your workspace. With Prompt invoicing receipt tracking is simple – you can easily snap a picture of a receipt and add it to an expense.
No matter where your business takes you, Prompt integrated let you effortlessly keep track of expenses and keep a closer eye on the bottom line.
Tax time is officially a breeze with Prompt integrated. You can whip up expense reports in just a few clicks and share them with your accountant.
The best part about Prompt invoicing is that it keeps track of your business billing and expense info for you. It allows you to keep track of business spending through your account dashboard or handy reports.
Expense management allows you to see and control every dollar, no matter where it’s spent or who swipes the card. Increased visibility into your expenses helps you make informed choices that fast track your business goals.
Proposals & e-signature
Prompt invoicing’s professional proposal software lets you customize a lot of the design and all of the content! The sections of your proposal like the overview, scope of work, and timelines include rich text formatting capabilities as well as the ability to insert images. You can also customize the template type, theme color, and fonts, as well as enable e-Signatures. Overall, the proposals you create in Prompt invoicing will look like perfectly branded proposals from your company. That’s a lot more than you can do in Microsoft Word.
Electronic signatures carry the same legal weight as traditional, paper-based ones, but this is dependent on your country of residence. In many jurisdictions, such as the United States, the European Union, and Australia, electronic signatures are recognized under laws like the ESIGN Act, eIDAS Regulation, and Electronic Transactions Act, respectively. These laws establish that electronic signatures are legally binding, provided they meet certain criteria for validity and security. However, the acceptance and legal weight of electronic signatures can vary significantly across different countries, and some may impose additional requirements or restrictions. Therefore, it is essential to understand the specific regulations governing electronic signatures in your country to ensure their enforceability in legal and business contexts.
Pricing
Sign up for the Beginner Plan to take the invoicing and project management basics for a spin. Then, whenever you’re ready, upgrade to the Professional Plan to unlock even more money management features. Our plans are built for small business owners at every stage!
Yes, you’ll need an account with stripe.com or paystack.com before activating the payment options in your client profile.
Yes, you can unsubscribe at any time! The cancellation of your subscription will take effect at the end of the billing period in which you cancel. However with the trial period it’ll last for 30 working days.
The subscription fee for every Plan is per business, not per owner. A single Prompt. account can be used to manage multiple business profiles within it, and if you have e.g. three businesses under one account and want them all on each plan.
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